Shipping Policy

We provide fast and free shipping within the United States.

Shipping Cost and Taxes

We offer free shipping on all orders within the United States.

All prices and order totals are displayed in US Dollars (USD).

There are no membership or subscription fees required to place an order on our website.

Processing, Handling & Delivery Time

Order Processing Time: 1–2 business days (Monday–Friday)

Standard Shipping Transit Time: 3–5 business days (Monday–Friday)

Estimated Total Delivery Time: 4–7 business days after your order is placed.

Order Cut-Off Time: 12:00 AM (GMT 05:00)

Orders placed after the cut-off time will be processed on the next business day.

Delivery Terms

We use reliable third-party shipping carriers to deliver orders within the United States.

Once your order has been shipped, you will receive a tracking number so you can monitor the status of your delivery.

Change of Address

Once an order has entered the shipping process or is in transit, we are unable to change the delivery address.

If you need to change your delivery address, please contact us at support@silybin.shop within 24 hours of placing your order.

You may also contact us at +1 (212) 686-7829.

Multiple Addresses

We are unable to ship items from a single order to multiple addresses.

If you would like products delivered to different addresses, please place separate orders for each delivery address.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If an order is returned to us because an incorrect or incomplete address was provided, the customer may be responsible for any additional shipping costs required to resend the order.

Delayed Orders

While most orders arrive within the estimated delivery time, occasional shipping delays may occur due to circumstances beyond our control.

If your order has not arrived within 11 business days after shipment, please contact us so we can assist you with your order.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email.

You can use the tracking number to monitor your shipment until it is delivered.

Contact Information

Business Address:
147 W 36th St, New York, NY 10018, United States

Phone:
+1 (212) 686-7829

Email:
support@silybin.shop

Opening Hours:
Monday–Sunday, 10:00 AM–7:00 PM (New York Time)

Response Time:
We aim to respond to customer inquiries within 24 hours.